IT Support
Plans that help prevent IT infrastructure problems before they cause unexpected downtime, data loss and other interruptions.
C-CUBED IT Solutions provides a range of IT support plans which help in preventing IT infrastructure problems before they cause unexpected downtime, data loss and other interruptions in your business that lead to loss of time, productivity and ultimately revenue.
IT support occasionally
Tec Lite
3 to 7 computers in daily use
- 10 hrs of support a month
- 2 hrs response time
- 3 free call outs
IT support regularly
Tec Savvy
8 to 15 computers in daily use
- 20 hrs of support a month
- 2 hrs response time
- 5 free call outs
IT support constantly
Tec Pro
30 or more computers in daily use
- 40 hrs of support a month
- 1.5 hrs response time
- 7 free call outs
IT support constantly and quickly
Tec Adv
30 or more computers where response time is essential
- 60 hrs of support a month
- 1 hr response time
- 10 free call outs
If you are unsure which IT support package suits your business needs, or you are not sure if an IT support package is for you, please get in touch with us. We will help you determine what your technology spending is at the moment and customise an IT support package to suit your needs.
Compare
IT support plans side by side
| Feature | Tec Lite | Tec Savvy | Tec Pro | Tec Adv |
|---|---|---|---|---|
| Monthly support hours | 10 hrs | 20 hrs | 40 hrs | 60 hrs |
| Response time | 2 hrs | 2 hrs | 1.5 hrs | 1 hr |
| Senior support engineer | No | Yes | Yes | Yes |
| Site visits | 1 hr per month | 2 hrs per month | 5 hrs per month | 8 hrs per month |
| Monthly grace hours | 1 | 2 | 5 | 8 |
| Free call outs | 3 | 5 | 7 | 10 |
| Call out discount | 30% | 30% | 40% | 40% |
| Weekly on-site resource | No | No | 5 hrs per week | 10 hrs per week |
| Monthly reports | Yes | Yes | Yes | Yes |
Ready to sign up? Send us an enquiry and tell us which plan you would like.
Which plan suits your business?
Tell us about your computers, servers and how often things go wrong.