Technology usage differs from company to company based on various factors such as business model, business processes, clientele and industry. The Tec Pro IT Support Package from C-CUBED IT Solutions is for those companies and organisations who absolutely rely on technology to operate. Typically almost everyone in the company makes use of technology, and there are usually various servers configured with various roles, in constant use by various employees and sometimes even clients.
The package guarantees you 40 hours of assistance by a trained IT specialist in any given month, with five additional hours free at no cost to you each month. You are also guaranteed a technical specialist on-site within 1.5 hours to resolve your problem and get staff back into productivity. Additional to this, there is a technical resource on-site every week. Twice a month a senior technical expert also visits your premises to ensure that everything is working properly, and assists and advises when and where necessary. This package ideally is for an organisation or company with 30+ computers.
